Sending Service java-less version

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PrerequisitesPurposeInstallationUpgrade or change the configurationUsing the administration interfaceProcessFoldersthrough the administration interfaceIs my sending service running ?StopStartHow can I submit a report ?Check my sendsSolutionsclickable image : form description


The Sending Service is our solution for the automatic transmission of reports and documents to authorities.

It is an application consisting of a set of processes (called listeners) that periodically exchange files with authorities through a set of designated folders. Everything is configured via an administration interface.

This solution is useful if you have a large number of reports to submit or if the manual sending does not suit your needs.

Please be aware that, in this case you will have to provide the files yourself according to the authorities' file specifications.

This tool is compatible with most of the current operating systems (Windows / Unix / Linux) and is usually installed on a server on your side.

With a suitable network mapping, users can simply drop the file to be sent into the appropriate directory. It is then automatically encrypted and sent.

It is an application consisting of a set of processes (called listeners) that periodically exchange files with authorities through designated directories. Everything is configured via an administration interface.


  • Internet access
  • If you use a proxy, authorise outgoing calls to Port 443 (HTTPS) must be open.
  • Windows Administrator rights to install the Sending Service on the computer (Windows Start button > Control Panel > User Accounts > Manage User Accounts).
  • OS: Windows - Linux will be developed
  • Processor: Pentium 2 GHz or equivalent
  • 8 GB of RAM
  • 300 MB of free space on hard disk drive. Think of providing regular purges.
  • 500 MB of free space on hard disk drive for logs. Regular purges are necessary as well.
  • A Sending Service user , for example: aacSD, and its password, for example: formation, have to be available => e-file administration.
  • The e-file account of the Sending Service user has to be linked to groups/modules, for example FATCA reporting + profile "Sending Service".
  • A valid keystore (keystore.ks) and its password must be available
  • The Sending Service user has to be properly configured in the e-file user administration tool in order to be able to receive alerts (receipt of acknowledgement and feedback files).

Note that you can find the prerequisites for the manual transmission there : Transmission_Module#System_requirements

Process overview

The sending service can be run in the console mode through launcher.exe. It then runs in a line-command window which must stay open.

On the first launch see installation paragraph to locate it, otherwise start.

The sending service can also be installed as a Windows' service through run-as-service.bat. Once done, it is visible into the Windows' services list. Then it is launched on the workstation boot.

See chapter Start the application.

Click to see more technical details

launcher.exe is the launcher application. It launches and updates the main application described below. It contains proxy and environment configuration files.

get-service-status.bat displays the status of the sending service when it is installed as a Windows service

remove-service.bat uninstalls the Windows service

run-as-service.bat installs then runs the sending service as a Windows service

sending-service.exe is located in the .\system\bin folder. This is the main application, used to send documents and containing all the business rules and configuration files linked to the operation of the application, such as dictionary-xsd and dictionary-workflow.

Folder hierarchy

Once installation is complete, three sub-folders will be present:

system: this is the folder containing the technical elements of the application, and contains also three sub-folders:

bin: contains the main application executable
config: contains all client configuration files
log: contains all logs generated during application execution

sendingservice: this is the folder containing all the sub-folders in which we will place our files for sending.
For example, in the default configuration, if you want to send a KID file, you'll need to save the file in the following folder: sendingservice\fundregistration\luxembourg\opc

tmp: This is the folder containing all temporary files related to the application's operation.


Each process creates its own log.
sending-service.exe creates service-deposant-timestamp.log into .\system\log : it mainly contains information on the processing of your reports
launcher.exe creates launcher-timestamp.log into .\log : it contains in particular information about the installation process

where are the log files ?

  In case you think something goes wrong, you can open these files into a text editor and check if you see error messages. Also send them to us if you need us to check for you.

For a continuous monitoring, see also #Details_on_heartbeat_system

Running as a Windows' service, you can check the sending service's status launching get-service-status.bat

Start the application

In the console mode... click

Once the application is installed:

Double-click SDjl 2.png (if you get this message:A windows's error message, solve it)

In the windows service mode... click

Once the sending service is installed as a Windows' service, use the windows' services app to start it :


Stop the application

In the console mode... click

hit the keys Ctrl+C

In the windows service mode... click

If the sending service is running as a Windows' service, use the windows' services app to stop it :


Administration Interface

New : The former .properties file is no longer a file onto your disk but the data are stored in our database and you can access them through the administration interface.

In the administration interface, you can retrieve all the parameters you can set up. Note that some of them have default values and some are set up when the installation is done. You can make all the changes needed.

Sign in with the sending service account (or as an administrator) and click the administration module access button

then SDjl 9.png, you get :

the sending services control panel

Click the name of the sending service to change, click SDjl 11.png to go back to the list.

the details' control panel

To change a value, click the edit button, make your changes then save or discard.

group of three buttons

The ‘edit all workflows’ button, allow you to make massive changes in one shot.

Once the changes saves, you will get: a positive answer

The buttons SDjl 16.png, respectively exporting/importing the properties to/from .json format : to backup, to move from UAT to production or to import manual changes onto properties.


  • the automatic update set up:

SDjl 17.png
This is related to the sending service’s version delivered by our IT team. Click the icon to change the automatic update’s status.

  • the categories of parameters: the parameters categories menu
  • the the expand button button

Details on workflows part

Regarding the workflows, each one takes care of specific reports. You must enable those you want the sending service to send.

For example, to send U11 reports, you must enable the reporting_u workflow, the active box must be ticked, and a folder must be entered, you can keep the default one or change it. The intervalTimeInMinute is the frequency with which the directory will be scanned.

example reporting U details

You can find the reports and their matching sending service workflow in our product coverage page.

Details on heartbeat system

The heartbeat is a monitoring system to check whether the sending service is still up or not. It pings the sending service at the chosen frequency and send an alert e-mail if the sending service doesn’t answer.

In the ‘properties’ category, you can set it up or down by ticking the box or not, and choose the frequency or the monitoring.

Heartbeat activation

In the ‘Heartbeat’ section, you can find statistics on heartbeat running and you can choose who will receive an alert e-mail when needed.

Heartbeat monitoring

Manual installation using command prompt

Step 1: Stop the former instance

Be sure that no former instance of the sending service is running on the same environment. If so, stop it.

If you install to replace the version with java, plan to use a new directory.

Step 2: Download the launcher.

The official version is always on the production site. You will be asked for homologation or production environment during the installation process.
To monitor and manage the properties, use the administration module on the relative website.

Connect to as the sending service (or as an administrator).

In the administration module, Sending service management – v2:

SDjl 24.png


SDjl 25.png

The launcher will be downloaded into your default folder:

SDjl 26.png

An alternative is to use this direct link, after logging into e-file :

Step 3: Install the new Sending Service with the launcher

copy launcher.exe

into the folder where you want to install the sending service

Open launcher.exe

Double-click it SDjl 2.png (if you get this message:A windows's error message, solve it)

You will be asked:

Enter Y (yes) or N (no) for the question: Are you using a proxy?

question about the proxy

Enter the environment: PRODUCTION or HOMOLOGATION

The name must be entirely typed
SDjl 28.png

The sending service will be downloaded, wait a little.

See the progression bars

Enter username

Enter the sending service’s account user name (the one usually ended by ...SD)

Enter the username password

Either: it is not the first installation : a properties file is found on the server

When you have already done an installation in the past, even if you have deleted it on your workstation, your previous setup is saved on our servers. So you will be asked if you want to overwrite it :

Enter N (no) for the question: overwrite the existing properties config file, if you want to keep the previous setup.

Enter the password of your keystore.

Or: If no properties file is found on the server OR you want to overwrite the existing one

Enter Y (yes) for the question: overwrite the existing properties config file.

SDjl 30.png

Then you will be asked :

Enter the root folder
It is the folder where you want the sending service to be installed: it must already exist.
Entering none will take the current one.
It is in this folder that the tree structure of sending folders will be generated. After that, for each upload there will be a concatenation between the root folder and the subfolder for each workflow. For example Let's take the rootFolder: "C:\NewSendingService" and the folder for the Key Investor Document "sendingservice/fundregistration/luxembourg/opc". The service will then fetch the documents with the path "C:\NewSendingService\sendingservice\fundregistration\luxembourg\opc". Be careful not to put an \ at the end of the specified path

Enter the configuration name
Choose a name for your setup.

Enter your keystore file path (optional).
Please note that you must enter your keystore to transmit to Luxembourg authorities.

Enter Authentication CSSF (optional)
This is used for O4.1 and O4.2 reports only.

Enter Authentication BCL (optional)
This is used for O4.1 and O4.2 reports only.

Enter the password (optional)
This is used for O4.1 and O4.2 reports only.

Enter authentication code (optional)
This is used for O4.1 and O4.2 reports only.

Enter Y (yes) or N (no) for the question: Do you want to close the app after installation ?
Yes means that only the installation will be done.
No means that the sending service itself will be run after the installation and starts to file reports.

The process will continue, installing all the xsd files …

You can close the window, click the right-corner red cross.

Update the sending service

Change your setup

To change the sending service's setup: workflows; heartbeat, ... and also groups and permissions

To change only the proxy setup

  • In the folder .\system\config, delete the proxy-conf.json
  • then stop the application
  • On the root folder, launch launcher again, keep the existing properties config file.
  • If you want to use the Windows' service, exit launcher (Ctrl+C) and restart.

To change only one or several passwords

Note that the passwords are encrypted and asked just one time at the first installation. If you have to change them, you must install the whole application again :

  • In the folder .\system\config, delete all the .json files (you can keep the proxy-conf.json and the environment.json files if they won't change)
  • then stop the application
  • On the root folder, launch launcher again, keep the existing properties config file.
  • If you want to use the Windows' service, exit launcher (Ctrl+C) and restart.

Upgrade the application

Automatic upgrade

This feature concerns the application updates affecting the sending service (SD) itself and that are applicable to all clients / users.

Short description:

Whenever the sending service starts, restarts, and every 30 minutes when it is up and running, it will check for updates. If an update is detected, and automatic update is selected (you can modify the value in the admin module page), the SD will stop the current process, reinstall the new version and rerun the process automatically. After a successful (or unsuccessful) update a notification will be sent per email.

If the client did not subscribe for automatic application updates and a new version of SD is available, an email will be sent to the client requesting them to update the SD. The client will then have to rerun the application and install the new version.

If the client does not update its SD in a specific timeframe, the sending service will stop running until it has been updated.

Manual upgrade

When a new version is available from out IT team: stop the application then start it again through the launcher.exe.

Submit a report

To send a report just copy it in the relevant folder depending on its type.

See the default sending folders tree:

SDjl 32.png

You can relocate this folders tree to adapt it to your needs, using the administration interface to change the setup.

Then either enter root folder + relative tree folder path or empty root folder and enter an absolute path for the listener :

SDjl ExplicPathFolder.png

Default Sending Folders

Scroll this list to find the sending type you need and where you must copy your reports for them to be processed:

Sending type / type d'envoi To be copied into / à déposer dans
08/371 FIS Prospectus sendingservice/fundregistration/luxembourg/fis
08/371 FIS Reports sendingservice/fundregistration/luxembourg/fis
Non-LU UCI Registration sendingservice/fundregistration/luxembourg/fundsnotlu
Other closing docs of GFI sendingservice/fundregistration/luxembourg/gfi
Management letters of GFI sendingservice/fundregistration/luxembourg/gfi
Fin rep of GFI sendingservice/fundregistration/luxembourg/gfi
Key Investor Document sendingservice/fundregistration/luxembourg/opc
Management letters for CSSF 09/423 sendingservice/fundregistration/luxembourg/opc
CSSF Attestation sendingservice/fundregistration/luxembourg/opc
Management regulation status sendingservice/fundregistration/luxembourg/opc
Notification Full sendingservice/fundregistration/luxembourg/opc
Long forms for CSSF 09/423 sendingservice/fundregistration/luxembourg/opc
08/371 UCI Prospectus sendingservice/fundregistration/luxembourg/opc
08/371 Report sendingservice/fundregistration/luxembourg/opc
08/371 report not in 08/371 sendingservice/fundregistration/luxembourg/other
BCL report for insurances sendingservice/regulatoryreporting/luxembourg
BCL SHS sendingservice/regulatoryreporting/luxembourg
AIF Reporting sendingservice/regulatoryreporting/luxembourg
Reporting_s112-l sendingservice/regulatoryreporting/luxembourg
MIFIR reporting sendingservice/regulatoryreporting/luxembourg
Reporting U sendingservice/regulatoryreporting/luxembourg
Reporting EDIFACT sendingservice/regulatoryreporting/luxembourg
Reporting IORP sendingservice/regulatoryreporting/luxembourg
Reporting CSDR sendingservice/regulatoryreporting/luxembourg
FATCA Report sendingservice/regulatoryreporting/luxembourg
CRS Report sendingservice/regulatoryreporting/luxembourg
FINREP sendingservice/regulatoryreporting/luxembourg
SICAR Reporting sendingservice/regulatoryreporting/luxembourg
PSF Report sendingservice/regulatoryreporting/luxembourg
COREP Report sendingservice/regulatoryreporting/luxembourg
EME Report sendingservice/regulatoryreporting/luxembourg
EDP Report sendingservice/regulatoryreporting/luxembourg
Credit institution reporting sendingservice/regulatoryreporting/luxembourg
Management company report sendingservice/regulatoryreporting/luxembourg
Reporting Money Market Fund sendingservice/regulatoryreporting/luxembourg
CSSF enquiry sendingservice/regulatoryreporting/luxembourg
TAF MIFID Report sendingservice/regulatoryreporting/luxembourg
Rapport distinct solvabilité 2 du réviseur sendingservice/regulatoryreporting/luxembourg
Distinct solvency company Report sendingservice/regulatoryreporting/luxembourg
Rapport Narratif (Réviseur) sendingservice/regulatoryreporting/luxembourg
Rapport Narratif (compagnie) sendingservice/regulatoryreporting/luxembourg
Solvency II reporting sendingservice/regulatoryreporting/luxembourg
Titrisation Vehicles sendingservice/regulatoryreporting/luxembourg
Reporting TPT sendingservice/regulatoryreporting/luxembourg
Reporting securities by securities of issuing companies sendingservice/regulatoryreporting/luxembourg
Issuing companies reporting sendingservice/regulatoryreporting/luxembourg
Payment’s balance sendingservice/regulatoryreporting/luxembourg
AnaCredit sendingservice/regulatoryreporting/luxembourg
Security by Security banks sendingservice/regulatoryreporting/luxembourg
BCL statistics sendingservice/regulatoryreporting/luxembourg
Data payment collection sendingservice/regulatoryreporting/luxembourg
Reporting S sendingservice/regulatoryreporting/luxembourg
Various correspondence (OTH) sendingservice/regulatoryreporting/luxembourg/otherbcl
Other reporting for CSSF sendingservice/regulatoryreporting/luxembourg/othercssf
Reporting O sendingservice/regulatoryreporting/luxembourg/reporting_o

Check for acknowledgment and feedbacks

Once a report is sent, it is renamed as .trt and move into an auto-generated subfolder called reporttransmitted, a file with extension .acq is also created as an acknowledgement.

the reporttransmitted folder

If an error occurs, you get a file with extension .err. Open it and read the messages.

The feedbacks from the authority will come into feedbacks. Remember to read them.

Transmission following

Here are the default transmission follow up files that are created depending on the state in the transmission workflow.

File extension Description

Example : file processing of FileName.ext

Once the file has been dropped into the appropriate folder, the Sending Service will start processing it and rename it as follows:



Once the processing finished an .acq file will be generated in the same folder by the Sending Service in order to confirm the transmission:



An .err file is created in case or an error:


Please open this file and analyse the error message.

Feedback files (Replies folder)

For some reporting, the administration will give you a more detailed feedback. The feedbacks from the authority will come into feedbacks.

By default, feedback files are dropped into Replies sub-folders. Replies folders are created dynamically in the initial transmission folder of the files. They only appear when feedback files, sent by the supervisory authorities, have to be stored. If the folder is deleted, it will be automatically recreated upon receipt of new feedback files.

The name and location of the Replies folder may be configured differently from the implementation of the solution with your company’s project coordinator 

Autority Description

Feedback files generated and sent by the CSSF.

Please click the picture below to access the Naming convention for CSSF reportings document:

A close-up of a screen Description automatically generated


Feedback files generated and sent by the BCL.

The BCL sends feedback with the following naming convention :



  • [OK/KO] : replaced either by OK (if the files has been transmitted and processed successfully) or KO (if there has been an error)

  • [YYYYMMDD] : replaced by the date of the feedback

  • [SENT FILE NAME] : replaced by the complete name of the original file (including it's extension)

  • [RANDOM CARACTERS] : replaced by a random and unique caracters.

  • For other reporting (08/371 / VNI...), there is no additional acknowledgment.

This means that only acq will be created.

Conclusion : Checking that both trt and acq files were generated is a good way to ensure the good working of the Sending Service. Doing this way, you can be sure that your data was properly sent and e-file will be in charge of forwarding them to authorities.

Solving known problems

  • If you get this when double-clicking the launch.exe :

Protection Error Windows

Right-click the launch.exe file, then tick unblock : Protection Error Windows Solution


click the address bar in the file explorer: SDjl 4.png the adress bar

type cmd, where to type cmd then type launcher the command line windows

  • Sometimes in console mode, the process seems to be blocked :

Blocked processes

First try to hit Enter or space.
If it is still blocked, you must stop it (CTRL+C) and restart it.

  • Error message when installing :

Installation error message 1

Hit Enter twice, the program will ask for the username again, and go on.

  • Error message after stop and start (401):

Installation error message 2

The sending service password may have changed. You must install it again.

  • Setup changes not applied despite being saved

After each change through the administration module, please stop and start the sending service again.