Difference between revisions of "How to contact us"
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:::::'''<u> | :::::'''<u>Client Support & Operations Desk</u>''' | ||
:::::Phone +352 28 370 '''211''' | :::::Phone +352 28 370 '''211''' | ||
:::::'''[mailto: | :::::'''[mailto:cso.desk@fundsquare.net cso.desk@fundsquare.net]''' | ||
== Linked web sites == | == Linked web sites == | ||
Revision as of 15:04, 24 April 2018
Technical support
The Helpdesk team stays available Monday to Friday from 8 a.m. to 6 p.m. to assist you or answer any technical questions concerning the use of the different Fundsquare / e-file services.
Feel free to contact us directly by phone or sending an e-mail following the below recommendations to fasten the response delay.
- Client Support & Operations Desk
- Phone +352 28 370 211
Linked web sites
How to describe a problem
The e-mail is a good way to get rapid assistance to a specific problem.
We therefore invite you to :
- Explain the situation as precisely as possible
- Join to your request some screen shots reflecting the error messages encountered
- Ensure you send as much information as possible
- In case of a java problem, we would like to ask you to complete your request with the java console logs