Error messages list

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Introduction

This section of our FAQ references the main error messages that could appear while using e-file.
Once the message identified within the below list, simply click corresponding images to reach the appropriate resolution procedure.

If this does not solve the problem, you will find additional information in the general FAQ ordered by categories.

You also can contact our technical team that will be pleased to help you and answer your questions.


Problems related to the encryption module

First use warnings

First use warnings
First use warnings


Workstation security

Configure the workstation security


Configure the workstation security


IE configuration

IE - Fakepath problem


Reporter is blocked

Error creating thumbnail: Image type not supported


Write rights

Write rights


Write rights


center|Write rights|link=Encryption_Module#Write_rights

Fundsquare Station

PDF download


PDF download
PDF download


PDF download
PDF download