E-file Administration

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Forgot your e-file user password?

If you forgot your e-file user password, please contact your e-file administrator to reset your password.

Forgot your e-file administrator password?

If you forgot your e-file administrator password please contact the Helpdesk

Helpdesk

Phone +352 28 370 211

helpdesk@fundsquare.net

e-file administrator functions (e-file v1)

The user creation is the responsibility of your local e-file administrator.

The administrator's user account has specific rights in e-file.lu allowing him to manage user accounts:

• Password management

• Locking/ unlocking user accounts

• Creating new user accounts and / or adding new profiles to an existing one

• Management and renewal of your company's Luxtrust certificates

• User administration e-file v1

Videos for e-file administrators (e-file v1)

Creation of an e-file user (e-file v1)

Watch the video

Adding a group to a user (e-file v1)

Watch the video

New e-file profiles

General information

NEW: In regards of the incoming e-file v1 migration to the e-file v2 application the profiles have changed. Please find following the new profiles that will be available and the correspondence with the old one

Description of each profile

Administrator / Administrateur

The Administrator profile allow the user to manage the LuxTrust certificate(s) and to manage the users, groups and profiles.

Guest / Visitor

• The Guest can consult the information or documents of his affected group(s).
  

• He can access the follow up tools and open the documents linked to the group(s).
  

• The Guest cannot submit reports or documents via e-file.

Manager / Responsable

• The Manager can consult the information or documents of his affected group(s).
  

• He can access the follow up tools and open the documents linked to the group(s).
  

• The Manager can submit reports linked to his group(s) via e-file.

Operator / Opérateur

• The Operator can consult the information or documents of his affected group(s).
  

• He can access the follow up tools and open the documents linked to the group(s).
  

• The Operator submit reports linked to his group(s) to validation by a Validator.

Validator / Valideur

• The Validator can consult the information or documents of his affected group(s).
  

• He can access the follow up tools and open the documents linked to the group(s).
  

• He validates or rejects reports awaiting for validation linked to his group(s).

Who will be impacted

• The existing users with an old profile will be automatically affected to the corresponding new profile, as per above table.
  

In order to allow the users who send reports to still have access to the transmission functionnality; some users will be moved from Adminsitrator to Manager profile.