Difference between revisions of "CAA Manual"

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[[File:DocMmgt icon.png]]<br>
 
[[File:DocMmgt icon.png]]<br>
 
'''Result:''' the Transmission follow-up screen of the Document management opens<br>
 
'''Result:''' the Transmission follow-up screen of the Document management opens<br>
'''IMPORTANT :''' if the Document management icon is not available on your screen, you might contact your e-file administrator of your company, who will add the "CAA - group" to your e-file account.<br><br><br><br>
+
'''IMPORTANT:''' if the Document management icon is not available on your screen, you might contact your e-file administrator of your company, who will add the "CAA - group" to your e-file account.<br><br><br><br>
 
  Step 2: Select the Transmission period (From...To) and click on the Search button<br>
 
  Step 2: Select the Transmission period (From...To) and click on the Search button<br>
 
[[File:Transmission follow-up.png]]
 
[[File:Transmission follow-up.png]]
Line 36: Line 36:
 
[[File:Detail of sending.png]]<br><br><br><br>
 
[[File:Detail of sending.png]]<br><br><br><br>
 
  Step 4: Click on the View icon [[File:Loupe.png]]<br>
 
  Step 4: Click on the View icon [[File:Loupe.png]]<br>
'''Result:''' the EfileCrypto.jnlp file appears. This file has to be downloaded and must be opened to start the encryption module<br><br><br><br>
+
'''Result:''' the EfileCrypto.jnlp file is generated. This file has to be downloaded and must be opened to start the encryption module<br><br><br><br>
 
  Step 5: Click on the Ouvir (Open) button of the EfileCrypto.jnlp file
 
  Step 5: Click on the Ouvir (Open) button of the EfileCrypto.jnlp file
 
[[File:EfileCrypto jnlp.png]]<br>
 
[[File:EfileCrypto jnlp.png]]<br>
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  Step 6: Enter your keystore password and click on the download button<br>
 
  Step 6: Enter your keystore password and click on the download button<br>
 
[[File:Encryption module.png]]<br>
 
[[File:Encryption module.png]]<br>
'''Result:''' you can download the source file<br>
+
'''Result:''' the source file will be downloaded<br>
'''IMPORTANT''': if the encryption module takes too much time to be opened or if the file EfileCrpyto has not been executed, the following message will pop up and you will have to click one more time on the View button.<br/>
+
'''IMPORTANT:''' if the encryption module takes too much time to be opened or if the file EfileCrpyto has not been executed, the following message will pop up and you will have to click one more time on the View button.<br/>
 
[[File:errortime.JPG]]<br/>
 
[[File:errortime.JPG]]<br/>
 
If it is the first time you are using the encryption module, you may be asked for the '''keystore location''' in the Configuration tab.<br/>
 
If it is the first time you are using the encryption module, you may be asked for the '''keystore location''' in the Configuration tab.<br/>
'''IMPORTANT''': The keystore file (file with the extension .ks) contains your Luxtrust certificate and is protected with a password. If you don't have the keystore or its password, please contact your e-file administrator.<br/><br/><br/><br/>
+
'''IMPORTANT:''' The keystore file (file with the extension .ks) contains your Luxtrust certificate and is protected with a password. If you don't have the keystore or its password, please contact your e-file administrator.<br/><br/><br/><br/>
  
== Submit your reply==
+
== Submit replies==
 
  Step 7: Tick the box in the row of your source file report and click on the Reply button.<br/>
 
  Step 7: Tick the box in the row of your source file report and click on the Reply button.<br/>
 
[[File:Transmission follow-up.png]]<br>
 
[[File:Transmission follow-up.png]]<br>
The EfileCrypto.jnlp file appears.This file has to be downloaded and must be opened to start the encryption module<br><br><br><br>
+
'''Result:''' The EfileCrypto.jnlp file is generated. This file has to be downloaded and must be opened to start the encryption module<br><br><br><br>
 
  Step 8: Click on the Open button of the EfileCrypto.jnlp file<br/>
 
  Step 8: Click on the Open button of the EfileCrypto.jnlp file<br/>
 
[[File:EfileCrypto jnlp.png]]<br>
 
[[File:EfileCrypto jnlp.png]]<br>
 
'''Result:''' the Encryption module opens<br><br><br><br>
 
'''Result:''' the Encryption module opens<br><br><br><br>
 
+
  Step 9: Upload your completed report via the Upload button or drag and drop your file into the middle of the pop-up window. Enter your keystore password. Click on the Send button<br/>
  Step 9: Upload your completed report via the Upload button or drag and drop your file into the middle of the pop-up window.<br/>
+
 
[[File:Drag drop.png]]<br>
 
[[File:Drag drop.png]]<br>
'''IMPORTANT''': the ecryption module checks if the filename is correct or not. If it is, a green light will appear. Then you have to click on the Send button and your file will be submitted to the CAA.<br/>
+
'''Result:''' the ecryption module checks if the filename is correct or not, as the filename of your reply must contain '''CAA''' instead of '''SRC''' (original file). If it is correct, a green status light will appear. Then you have to click on the Send button and your file will be submitted to the CAA.<br/>
'''Example :''' The filename of your reply must contain '''CAA''' instead of '''SRC''' (original file).<br/>
+
 
For more information about the CAA file naming convention, please click on the link [http://www.commassu.lu/upload/files/507/CAA-FNC_v103.pdf CAA - File naming convention]<br><br>
 
For more information about the CAA file naming convention, please click on the link [http://www.commassu.lu/upload/files/507/CAA-FNC_v103.pdf CAA - File naming convention]<br><br>
  
= Consult your feedbacks =
+
== Retrieve feedbacks==
 
+
  Step 10: Open the Transmission follow-up screen in Document Management and click on the Plus icon [[File:Plus icon.png]] in order to view the feedback you received<br>
For Solvency I, you will receive two feedbacks per reply :<br/>
+
[[File:Feedback.png]]<br>
<br/>
+
'''Result:''' a pop-up windows opens displaying the Detail of sending:<br>
    - '''FDBTEC (FBR)''': Technical feedback.<br/>
+
[[File:FDB detail.png]]
    -  '''FDBVAL (FBV)''': '''Optional''' Validation feedback.<br/>
+
Step 11:
 
+
Click on the View icon [[File:Loupe.png]] in order to view or download your feedback (Cf. steps 4-6)
Once received, these feedbacks will be available in the transmission follow-up screen, via the little document icon on the right :<br/>
+
 
+
[[File:feedbacks.JPG]]<br/>
+
 
+
'''IMPORTANT''': the document type '''CCPRW''' refers to your reply.<br/>
+
 
+
[[File:feedbacksdetails.JPG]]<br/>
+
  
In the same way as step [[CAA_Manual#Retrieve_your_report|2.Retrieve your report]], you can download and decrypt your feedbacks via the '''View''' button and the '''ecryption module'''.
 
  
  
 
[[Category : FAQ e-file]]
 
[[Category : FAQ e-file]]

Revision as of 22:44, 25 February 2017

e-file v2 environment

  • Select your environment:

Production environment : https://www.e-file.lu/e-file/
Homologation environment (Test) : https://homologation.e-file.lu/e-file/

Login

  • Enter your e-file login credentials (user name and password) and click the Access button.

If you don't have an e-file user account or if you do not remember your password, you might contact your e-file administrator of your company.


Reports initiated by CAA source files

The following reports are initiated by CAA source files

CPR - Compte rendu
RAC - Rapport actuariel
RDI - Rapport distinct du réviseur
RGO - Rapport de gouvernance
RLB - Rapport LBCFT
RRE - Rapports sur le traitement des réclamations
ESP - Enquête spécifique
ETR - Etat trimestriel
RSO - Rapport distinct Solvabilité 2 du réviseur
FIR - Fiche de renseignement


Retrieve source files

Step 1: Click on the Document management icon

DocMmgt icon.png
Result: the Transmission follow-up screen of the Document management opens
IMPORTANT: if the Document management icon is not available on your screen, you might contact your e-file administrator of your company, who will add the "CAA - group" to your e-file account.



Step 2: Select the Transmission period (From...To) and click on the Search button

Transmission follow-up.png Result: all files are displayed



Step 3: Click on the Plus icon Plus icon.png

Result: a pop-up windows opens displaying the Detail of sending:
Detail of sending.png



Step 4: Click on the View icon Loupe.png

Result: the EfileCrypto.jnlp file is generated. This file has to be downloaded and must be opened to start the encryption module



Step 5: Click on the Ouvir (Open) button of the EfileCrypto.jnlp file

EfileCrypto jnlp.png
Result: the Encryption module opens



Step 6: Enter your keystore password and click on the download button

Encryption module.png
Result: the source file will be downloaded
IMPORTANT: if the encryption module takes too much time to be opened or if the file EfileCrpyto has not been executed, the following message will pop up and you will have to click one more time on the View button.
Errortime.JPG
If it is the first time you are using the encryption module, you may be asked for the keystore location in the Configuration tab.
IMPORTANT: The keystore file (file with the extension .ks) contains your Luxtrust certificate and is protected with a password. If you don't have the keystore or its password, please contact your e-file administrator.



Submit replies

Step 7: Tick the box in the row of your source file report and click on the Reply button.

Transmission follow-up.png
Result: The EfileCrypto.jnlp file is generated. This file has to be downloaded and must be opened to start the encryption module



Step 8: Click on the Open button of the EfileCrypto.jnlp file

EfileCrypto jnlp.png
Result: the Encryption module opens



Step 9: Upload your completed report via the Upload button or drag and drop your file into the middle of the pop-up window. Enter your keystore password. Click on the Send button

Drag drop.png
Result: the ecryption module checks if the filename is correct or not, as the filename of your reply must contain CAA instead of SRC (original file). If it is correct, a green status light will appear. Then you have to click on the Send button and your file will be submitted to the CAA.
For more information about the CAA file naming convention, please click on the link CAA - File naming convention

Retrieve feedbacks

Step 10: Open the Transmission follow-up screen in Document Management and click on the Plus icon Plus icon.png in order to view the feedback you received

Feedback.png
Result: a pop-up windows opens displaying the Detail of sending:
FDB detail.png

Step 11:

Click on the View icon Loupe.png in order to view or download your feedback (Cf. steps 4-6)