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| <div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ|Home page ]][[File:Home.png|Return homepage|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div> | | __NOTOC__ |
| | <small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small> |
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| e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.<br>
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| e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.<br>
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| These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.<br>
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| To facilitate and optimize your search, we offer <b>different inter-related access points:</b>
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| <div style="text-align: center;"> | | <inputbox> |
| | type=fulltext |
| | width=30 |
| | break=no |
| | placeholder=Look for a keyword ? |
| | </inputbox> |
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| {| border="1" cellspacing="2" cellpadding="10"
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| |[[Transmission_Module#Teamviewer|'''Teamviewer''']]
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| [[File:Teamviewer.png|40 px]]
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| | <div style="text-align: left"> [http://www.e-file.lu/download/TeamViewerQS.exe (-) Get remote assistance - '''Windows''' compatible executable]
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| [http://www.e-file.lu/download/TeamViewerQS.zip (-) Get remote assistance - '''MAC''' compatible executable]
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| |[[ProductCoverage|'''Product Coverage''']]
| | <div style="width:35%; text-align: right;"> |
| [[File:RepIcon.png|40 px]]
| | <big>'''Search by role :'''</big> |
| |[[ProductCoverage|<div style="text-align: left"> | |
| - All reporting types that can be used with e-file]]
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| </div> | | </div> |
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| |[[Our services|'''Our services''']]
| | <div style="width:50%; margin: auto; text-align: center;"> |
| [[File:Efl2.png|70 px|link=Our services]]
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| |[[our services|<div style="text-align: left">
| | [[E-file_User|<span style="display: inline-block; |
| - <span style="background:yellow"> '''NEW:'''</span> Transmission Module
| | background-color: #009ACE; |
| - Report Generation | | color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; |
| - Transmission follow up<br> | | width: 20%; height:10vh; |
| - Document Management | | border: none; border-style: outset; border-radius: 10px; |
| - UCITS crossborder notifications<br> | | padding: 0.5%;"> |
| - Registration and distribution matrix
| | <br /><big>User</big><br /></span>]] |
| - Static data management<br>
| | [[E-file_Administration|<span style="display: inline-block; |
| - Fund Life Cycle]]
| | background-color: #009ACE; |
| | color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; |
| | width: 20%; height: 10vh; |
| | border: none; border-style: outset; border-radius: 10px; |
| | padding: 0.5%; margin-left: 5%; margin-right: 5%;"> |
| | <br /><big>Administrator</big><br /></span>]] |
| | [[Sending_Service_home|<span style="display: inline-block; |
| | background-color: #009ACE; |
| | color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom; |
| | width: 20%; height: 10vh; |
| | border: none; border-style: outset; border-radius: 10px; |
| | padding: 0.5%;"> |
| | <br /><big>Sending service</big><br /><big>manager</big></span>]] |
| </div> | | </div> |
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| | |
| |'''[[Error_messages_list|Error messages]]'''
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| [[File:4error.jpg|40 px|link=Error_messages_list]]
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| |[[Error messages list|<div style=" text-align: left"> | | <div style="width:35%; text-align: right;"> |
| - Resolution of specific error messages]]</div>
| | <big>'''Search by tool :'''</big> |
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| |'''[[E-file Administration|e-file administration]]'''
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| [[File:Admin11.png|40 px|link=E-file Administration]]
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| |[[E-file Administration|<div style="text-align: left">
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| - Forgot your password?<br>
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| - How to reset passwords, create, lock, unlock user accounts<br>
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| - e-file password policy<br>
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| - <span style="background:yellow"> '''NEW:'''</span> e-file user profiles]]
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| </div> | | </div> |
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| |'''[[Sending Service|Sending Service]]'''
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| [[File:Folder.png|40 px|link=Sending Service]]
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| [[Sending Service#Operating_principle|<div style="text-align: left">- Operating principle]]</div>
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| [[Sending Service#Sending Service Installer|<div style="text-align: left">- Sending Service Installer]]</div>
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| [[Sending Service#Manual installation of the Sending Service|<div style="text-align: left">- Manual installation]]</div>
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| [[Sending Service#Listener list|<div style="text-align: left">- Listener list]]</div>
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| [[Sending Service#Functional testing and test environment|<div style="text-align: left">- Functional testing and test environment]]</div>
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| [[Sending Service#Sending progress and follow up|<div style="text-align: left">- Sending progress and follow-up]]</div>
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| [[Sending Service#Automating process for KIID packages | <div style="text-align: left">- Automating process for KIID packages]]</div>
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| [[Sending Service#Common Problems|<div style="text-align: left">- Common problems]]</div>
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| |'''[[Communications_EN|Last communications]]'''
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| [[File:LastInfo.png|50 px|link=Communications_EN]]
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| |[[Communications EN|<div style="text-align: left">
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| - Retrieve our last communications]]
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| </div>
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| |'''[[How to contact us|How to contact us]]'''
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| [[File:Contact us.jpg|80 px|link=How to contact us]]
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| |[[How to contact us|<div style="text-align: left">
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| - How to contact us]]
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| </div>
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| | '''[[Videos list|Access our video tutorials]]'''
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| [[File:video.png|50px|link=Videos list]]
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| |[[Videos list|<div style="text-align: left">
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| - Description of the main operations to be performed by users and administrators]]
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| | '''[[PDF (en)|PDF]]'''
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| [[File:PDFIcon.jpg| 50px|link=PDF (en)]]
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| |[[PDF (en)|<div style="text-align: left">
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| - Description of the differents prerequisites for the use of our PDFs on '''www.e-file.lu''']]
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| | <div style="width:50%; margin: auto; text-align: center;"> |
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| | [[ProductCoverage|<span style="display: inline-block; |
| | background-color: #79BCE8; |
| | color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; |
| | width: 20%; height: 10vh; |
| | border: none; border-style: outset; border-radius: 10px; |
| | padding: 0.5%;"> |
| | <br/><big>List of </big><br/><big>reports</big></span>]] |
| | <span style="display: inline-block; |
| | color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom; |
| | width: 20%; height: 11vh; overflow: hidden; |
| | border: none; border-style: outset; border-radius: 10px; |
| | margin-left: 5.5%; margin-right: 5.5%; |
| | "> |
| | [[File: ModulesIcon.png|text-bottom|150px|link=E-file_Modules]]</span> |
| | <span style="display: inline-block; |
| | color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom; |
| | width: 20%; height: 11vh; overflow: hidden; |
| | border: none; |
| | "> |
| | [[File:ErrorIcon.png|text-bottom|150px|link=Error_messages_list]]</span> |
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| | <big>[[Communications EN|Check our latest product-related communications]]</big> |
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| | <big>You have not found your answer : </big> |
| | [[How to contact us|<span style="display: inline-block; |
| | background-color: #009ACE; |
| | color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; |
| | width: 20%; height:auto; |
| | border: none; border-style: outset; border-radius: 10px; |
| | padding: 0.5%;"> |
| | Contact us</span>]] |
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| </div> | | </div> |
| |}
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| [[Category: FAQ e-file]]
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