Welcome to e-file and Fundsquare FAQ

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These pages have been created to allow you to quickly and easily find answers to frequently asked questions regarding the use of our services and portals.

As an introduction, you can read our article describing our services and the steps needed to install the tools.

To facilitate and optimize your search, we offer different inter-related access points :

Regulatory Reporting
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List of all Regulartory Reporting types
that can be transmitted to regulatory authorities through e-file.
Acces by error message
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Provides quick access to the appropriate resolution method
by selecting a specific error message.
Encryption Module
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Describes the operating mode of the encryption module,
provides the main prerequisites as well as the most common technical problems.
Fundsquare Station
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Describes the Fundsquare station main services
and the different prerequisites to its installation.
PDF
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Describes the differents Prerequisites for the use of our PDFs on the websites
www.e-file.lu, www.fundsquare.net, www.bourse.lu.
Sending Service
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Explains the working principle of the Sending Service
and details the most frequent errors.
E-file V2
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Introduction of the various modules offered by our project E​​-file V2.
FATCA Reporting
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Useful information for the FATCA reporting within our solution e-file V2.
CRS Reporting
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Useful information for the CRS reporting within our solution e-file V2.
FLC Monitoring
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User Manual of our Fund Life Cycle Monitoring Tool
FLC Oversight
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User Manual of our Fund Life Cycle Oversight Tool
Acces our video tutorials
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Description of the main operations
to be performed by users and administrators.
Last communications
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Retrieve our last communications
How to contact us
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How to contact us