Difference between revisions of "Welcome to e-file and Fundsquare FAQ"

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<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Bienvenue sur la FAQ d'e-file et Fundsquare|Français]] [[File:french.jpg|Accéder à la partie française|link=Bienvenue sur la FAQ d'e-file et Finesti]]</div>
<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ|Home page ]][[File:Home.png|Return homepage|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div>
 
These pages have been created to allow you to quickly and easily find answers to <b>frequently asked questions</b> regarding the use of our services and portals.<br>
 
<span style="color: #C00000">'''As an introduction, you can read our article describing our services [[our services|and the steps needed to install the tools]]'''.</span><br>
 
To facilitate and optimize your search, we offer <b>different inter-related access points</b> : <br><br>


e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.<br>
e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.<br>
These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.<br>
To facilitate and optimize your search, we offer <b>different inter-related access points:</b>
<div style="text-align: center;">
<div style="text-align: center;">


{| border="1" cellspacing="2" cellpadding="10"
{| border="1" cellspacing="2" cellpadding="10"
|-
|[[ProductCoverage|'''Product Coverage''']]
[[File:RepIcon.png|40 px|link= ProductCoverage]]
|[[ProductCoverage|<div style="text-align: left">
- All '''reports''' that can be sent through e-file]]
</div>
|-
|'''[[E-file_User|<br /> Using e-file ]]'''
|
[[E-file_User#First_Connection|<div style="text-align: left">- First Connection]]</div>
[[E-file_User#e-file_password_policy|<div style="text-align: left">- Password Policy]]</div>
[[E-file_User#Alert_notifications|<div style="text-align: left">- Receive '''alerts''' and notifications]]</div>
[[E-file_User#Configuration_of_keystore|<div style="text-align: left">- Set up the '''keystore''']]</div>
[[Onboarding|<div style="text-align: left">- '''Onboarding''' page]]</div>
|-
|[[E-file Modules|'''e-file Modules''']]
[[File:Efl2.png|70 px|link=E-file Modules]]
| <div style="text-align: left">
- [[Transmission_Module|Transmission Module]]
- [[ReportGeneration|Report Generation]]
- [[Transmission_Monitoring|Transmission follow up<br>]]
- [[Document_Library|Document Library]]
- [[UCITS_Cross-Border_Notifications|UCITS crossborder notifications<br>]]
- [[Registration_and_distribution_matrix|Registration and distribution matrix]]
- [[E-file_Static_Data_Management|Static data management<br>]]
</div>


|-
|'''[[Error_messages_list|Error messages]]'''
[[File:4error.jpg|40 px|link=Error_messages_list]]
|[[Error messages list|<div style="text-align: left">
- Solving most common error messages - ''updated 06/2023'']]</div>
|-
|'''[[E-file Administration|e-file  <br /> Administration module]]'''
[[File:2Iad.png|40 px|link=E-file Administration]]
|
[[E-file_Administration#Create_a_new_e-file_user|<div style="text-align: left">- Create a '''new e-file user''']]</div>
[[E-file_Administration#Assign_groups_and_profiles_to_users|<div style="text-align: left">- Manage '''permissions''' : groups and profiles]]</div>
[[E-file_Administration#LUXTRUST_certificate_purchase_order|<div style="text-align: left">- LUXTRUST '''certificate''' purchase order]]</div>
[[E-file_Administration#Activation_of_your_LUXTRUST_certificate|<div style="text-align: left">- Activation of your LUXTRUST certificate]]</div>
[[E-file_Administration#Registration_of_your_LUXTRUST_certificate_with_the_CSSF|<div style="text-align: left">- '''Registration''' of your LUXTRUST certificate with the CSSF]]</div>
[[E-file_Administration#Deploying_the_keystore|<div style="text-align: left">- Deploying the keystore]]</div>
[[E-file_Administration#S3_digital_key_management_in_e-file|<div style="text-align: left">- '''S3''' key management]]</div>
[[E-file_Administration#Change_of_administrator_in_e-file|<div style="text-align: left">- Change the e-file '''administrator''']]</div>
[[E-file_Administration#e-file_password_policy|<div style="text-align: left">- Password policy]]</div>
[[E-file_Administration#Alert_notifications|<div style="text-align: left">- Receive alerts and notifications]]</div> 
|- 
|'''[[Sending Service|Sending Service]]'''
[[File:Folder.png|40 px|link=Sending Service]]
|
[[Sending_Service|<div style="text-align: left">- version within java - historical one ]]</div>
[[Sending_Service_java-less_version|<div style="text-align: left">- java-less version - new 09/2023]]</div>
|-  
|-  
 
|'''[[Communications_EN|Last communications]]'''
| '''[[Error_messages_list|Acces by error message]]'''<br>[[File:error.png|link=Error_messages_list]] || Provides quick access to the appropriate resolution method <br>by selecting a <b>specific error message</b>.
[[File:LastInfo.png|50 px|link=Communications_EN]]
 
|[[Communications EN|<div style="text-align: left">
- Retrieve our last communications]]
</div>
|-
|'''[[How to contact us|How to contact us]]'''
[[File:Contact us.jpg|80 px|link=How to contact us]]
|[[How to contact us|<div style="text-align: left">
- How to contact us]]
</div>
|-  
|-  


|  '''[[Encryption_Module|Encryption Module]]'''<br>[[File:slimefile.jpg|link=Encryption_Module]]  || Describes the '''operating mode ''' of the encryption module,<br> provides the main '''prerequisites''' as well as the most common '''technical problems'''.


|-
|  '''[[Fundsquare Station |Fundsquare Station]]'''<br>[[File:slimFundsquare.jpg| 90px|link=Fundsquare Station]] || Describes the Fundsquare station main '''services''' <br> and the different '''prerequisites ''' to its installation.
|-
|  '''[[PDF (en)|PDF]]'''<br>[[File:PDFIcon.jpg| 50px|link=PDF (en)]] || Describes the differents Prerequisites for the use of our PDFs on the websites<br>[https://www.e-file.lu www.e-file.lu], [https://www.fundsquare.net www.fundsquare.net], [https://www.bourse.lu www.bourse.lu].
|-
|  '''[[Sending Service|Sending Service]]'''<br>[[File:Folder_Icon.jpg|link=Sending Service]]  || Explains the '''working principle''' of the Sending Service <br> and details the '''most frequent errors'''.
|-
|  '''[[E-file Light EN|E-file Light]]'''<br>[[File:E-file_Light.jpg|link=E-file Light EN]]  || Introduction of the various modules offered by our project '''E​​-file Light.'''
|-
| '''[[Videos list|Accès aux vidéos interactives]]'''<br>[[File:video.png|link=Videos list]]  || Visually describes the main operations to be performed by users and administrators.
|-
| '''[[Communications_EN|Last communications]]'''<br>[[File:communication.jpg|link=Communications_EN]]  || Retrieve the last communications that we have tranmised


</div>
|}
|}
</div>
----
 
<br>
 
In addition, '''we invite you tu consult our [https://www.e-file.lu/ECH/application?_flowId=static&content=../EN/manuel/Content.jsp user manuals]''' (technical and functionnal) directly from the homepage [http://www.e-file.lu www.e-file.lu].
 
<br>
 
[http://www.fundsquare.net Fundsquare] offers the services of a team to answer all your further inquiries.<br>
<span style="color: #C00000">'''Do not hesitate to [[How to contact us|contact us]]'''.</span>
<br><br>
 


[[Category: FAQ e-file]]
[[Category: FAQ e-file]]

Latest revision as of 13:52, 30 January 2024

Home page Return homepage

e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.
e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.
These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.
To facilitate and optimize your search, we offer different inter-related access points:

Product Coverage

RepIcon.png


Using e-file
e-file Modules

Efl2.png

Error messages

4error.jpg

e-file
Administration module

2Iad.png

Sending Service

Folder.png

Last communications

LastInfo.png

How to contact us

Contact us.jpg