E-file Light EN - Revision history

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2024-09-24T11:26:21Z

obsolete page mark

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	<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ\|Home page ]][[File:Home.png\|Return homepage\|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div>		Obsolete page<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ\|Home page ]][[File:Home.png\|Return homepage\|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div>

	''<small>Page's last update : 19 April 2018</small>''		''<small>Page's last update : 19 April 2018</small>''

Cso: added last update

2024-08-29T15:20:15Z

added last update

← Older revision		Revision as of 15:20, 29 August 2024
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	<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ\|Home page ]][[File:Home.png\|Return homepage\|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div>		<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ\|Home page ]][[File:Home.png\|Return homepage\|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div>
	~~<div style="text-align: right; direction: ltr; margin-left: 1em;">[[E-file Light\|Français]] [[File:french.jpg\|Accéder à la version française\|link=E-file Light]]</div>~~


			''<small>Page's last update : 19 April 2018</small>''
	= Introduction =		= Introduction =

User at 08:31, 19 April 2018

2018-04-19T08:31:35Z

← Older revision		Revision as of 08:31, 19 April 2018
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	The Notification Tool is used to create notification package to be sent to the CSSF. <br>		The Notification Tool is used to create notification package to be sent to the CSSF. <br>

	~~[https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works.<br>~~
	<br style="clear:both;" /><br>		<br style="clear:both;" /><br>

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	This application allows you to set status to your share-classes in order to share some information with other professionals of the Fund industry. <br>		This application allows you to set status to your share-classes in order to share some information with other professionals of the Fund industry. <br>
	~~[https://www.e-file.lu/videos/UCITSIV_EN_Matrix.htm A video tutorial] show you how it works.<br>~~

	There are two distinct workflows: <br><br>		There are two distinct workflows: <br><br>
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	The "Dashboard" module allows you to access various reports to facilitate your daily work on the platform e-file.<br>		The "Dashboard" module allows you to access various reports to facilitate your daily work on the platform e-file.<br>
	~~[https://www.e-file.lu/videos/UCITS_IV_EN_Dashboard.htm A video tutorial]show you how it works <br>~~

	<br>		<br>
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	[[File:gestDoc.png\| left]] <br>		[[File:gestDoc.png\| left]] <br>
	Document Management allows you to consult the list of documents stored in your Fundsquare library.<br>		Document Management allows you to consult the list of documents stored in your Fundsquare library.<br>
	~~[https://www.e-file.lu/videos/DocumentManagement.htm A video tutorial]show you how it works <br>~~


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	The initial configuration of a dissemination "contract" is performed by the ClientService. Once the contract has been set up, this web interface allows you to change the list of recipients, the dissemination samples, to request the creation of new subscriptions.		The initial configuration of a dissemination "contract" is performed by the ClientService. Once the contract has been set up, this web interface allows you to change the list of recipients, the dissemination samples, to request the creation of new subscriptions.
	~~<br>[https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works.<br>~~

	<br style="clear:both;" /><br>		<br style="clear:both;" /><br>

User at 16:15, 27 February 2018

2018-02-27T16:15:11Z

← Older revision		Revision as of 16:15, 27 February 2018
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	4. Click on '''Clear browsing data''' to empty the cache		4. Click on '''Clear browsing data''' to empty the cache

	~~[[Category: FAQ e-file]]~~

User: 1 revision: Update 20141008

2014-10-08T08:35:07Z

1 revision: Update 20141008

New page

<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ|Home page ]][[File:Home.png|Return homepage|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div>
<div style="text-align: right; direction: ltr; margin-left: 1em;">[[E-file Light|Français]] [[File:french.jpg|Accéder à la version française|link=E-file Light]]</div>

= Introduction =

Fundsquare provides you with several applications described below 
These tools form the solution called E-File Light. 

This page will be frequently updated in order to show you the list of the most frequently encountered errors 

We do advise you to consul our [https://www.e-file.lu/contenu/aide/EN/EfileLight/NotifUcits4/contexte/ help section] related to this subject. 

= Subscription to our services =

For more information about this, or to complement your features, the ClientService is at your reachable by phone or e-mail, do not hesitate to '''[[How_to_contact_us|contact]]'''.

= The different modules =

 

== Notification Tool ==

[[File:notif.png| left | link=#notif]] 
The Notification Tool is used to create notification package to be sent to the CSSF. 

[https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works. 
 

After choosing your funds, you go to the second step of the application that allows you to select the countries to which the packages will be sent and the shares you want to notify 
[[File:notif.JPG|800px|link=#notif]] 
 
The third step is the management of documents. By uploading files from your file system or from the Fundsquare Library, you will be able to fill your packages with the documents required by the CSSF. 
 

[[File:Notif02.JPG|800px| link=#notif]] 
 
 

The last step of a notification consists in completing and signing the notification letter via the fourth tab "Notification Letter and transmission". 

[[File:Notif_Etape4.JPG|800px| link=#notif]] 
 
 

[https://www.e-file.lu/contenu/aide/EN/EfileLight/NotifUcits4/ The online help section ] is available for more information. 
 

 

== Registration and Distribution Matrix ==

[[File:matrice2.png| left]] 

This application allows you to set status to your share-classes in order to share some information with other professionals of the Fund industry. 
[https://www.e-file.lu/videos/UCITSIV_EN_Matrix.htm A video tutorial] show you how it works. 

There are two distinct workflows: 
[[File:Matrice.JPG|800px]]

The registration workflow : Has my fund been registered with the European authorities? Is it being registered? 
The distribution workflow : Is my fund being distributed? In which countries? 
 
 

The GUI allows you to set your status to the share-classes and to validate the changes. Available status are : 
[[File:Matrice2.JPG]] 

The [https://www.e-file.lu/contenu/aide/EN/EfileLight/matriceDistribution/ online help section] is available for more information. 



== Dashboard ==

[[File:tabBord.png| left]] 

The "Dashboard" module allows you to access various reports to facilitate your daily work on the platform e-file. 
[https://www.e-file.lu/videos/UCITS_IV_EN_Dashboard.htm A video tutorial]show you how it works 

 
 
 
Several reports are available such as :
* a state of all the information of your funds held by the CSSF and Fundsquare
* a report listing of the documents you have sent to Fundsquare
* a detailed view of the KIID of your funds

[[File:Dashboard.JPG|800 px]]

 

[[File:Warning.bmp|left]] The generation of some reports may take several minutes.

 
 
 
 

[https://www.e-file.lu/contenu/aide/FR/EfileLight/dashboard/ The online help section ] is available for more information. 
 



== Document Management ==

[[File:gestDoc.png| left]] 
Document Management allows you to consult the list of documents stored in your Fundsquare library. 
[https://www.e-file.lu/videos/DocumentManagement.htm A video tutorial]show you how it works 

 
 
==== Document Management ====
 
[[File:GestDoc.JPG|800 px]]

You can then create packages of documents to be sent to foreign authorities by moving them in the '''Transmission''' basket. 
For the packages to be transmitted to the CSSF you must then send them securely with the Sending Service ([[Sending_Service#Automating_process_for_KIID_packages|either automatically]] or by dropping the .zip file manually in the proper directory). 
Moreover should you want to display a document on the Fundsquare portal, you just have to move it into the '''Publication''' basket. 

==== Consolidated View ====
 
It is possible to drop documents to the "Transmission" basket, or even send them directly to the authorities in a faster way through the tab ''Consolidated View''. 
This tab disclose the list of your funds and works the same way as the Fundsquare Suggestions. It lists the documents that can be submitted to the authorities. 

[[File:GestDoc2.JPG|800 px]] 
Cells in the table shows you the number of suggested documents (/) and the number of documents already dropped in the basket. You can perform the following actions : 
1. Select all documents for one fund and one country
2. Select all documents for a fund
3. Select all documents for a country
4. Select all documents for all countries and for all funds.

Once documents are selected, you can :
- Prepare the selected documents : all selected documents are dropped in the "Tranmission to Authorities" basket
- Ask for transmission : all documents already dropped in the basket are sent
- Prepare and ask for transmission : all the documents suggested and prepared are sent

 

==== Documents with Indexation Errors ====
 
This tab of the Document Management allows you to correct the Indexation Errors. 
By simply selecting one or more documents from the list, you can delete them or correct their indexation: 
[[File:GestDoc3_EN.JPG| 800 px]] 



== Report Generation ==

[[File:gestRap.png| left]] The tool "Report Generation" will allow you to generate XML files to send to the [http://www.bcl.lu/en/reporting/index.html BCL] for the following reporting:
* Security by security for the Issuing Companies in relation to the circular '''2011/8''' - TPTIBS
* Security by security Securitisation Vehicules - TPTTBS
* Security by security for banks - TPTBBS

 
 

The first tab defines the '''Header''' of your report. You can enter the following data:
* End month date
* Closing date
* Currency
* Reporter type
* Reporter code
* Declarant type
* Declarant code

[[File:GestRapport_Tab1.JPG|800 px]] 

The second tab will allow you to add information for '''Assets''' : 
[[File:GestRapport_Tab2.JPG|800 px]] 
The last on is used to add data fot '''Liabilities''' : 
[[File:GestRapport_Tab3.JPG|800 px]] 

At any time it is possible for you to generate your report in XLS or XML format. 
XML files may be sent to the BCL via '''[[Encryption Module|E-File]]'''. or via the '''[[Sending Service|Sending Service]]'''.. 
 

 
 

== Dissemination setup ==

[[File:matrice.png| left]] 

The initial configuration of a dissemination "contract" is performed by the ClientService. Once the contract has been set up, this web interface allows you to change the list of recipients, the dissemination samples, to request the creation of new subscriptions.
 [https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works. 

 

Your dissemination contract list appears when the application is launched : 
[[File:MatSouscription1.jpg|800px]]
 

Click the [[File:MatSouscription_Edit.PNG]] button to obtain the configuration detail: 
[[File:MatSouscriptionGlobal.jpg|800px]]
 
For a given contract it is possible to show all funds or select by promotor / fund / sub-fund / share-class.
The different distribution subscriptions that make up this distribution contract are presented in column.
 

For each row in the table, the screen shows whether the instrument belongs or not to the subscription.
The different appearances of the box represent the different selection modes:
[[File:MatSouscriptionLegend.JPG]]
 

The 'Global' tag, shows the configuration on fund level, click the [[File: MatSouscription_Detail.jpg]] button to enter on sub-fund, share class level.
 
The count of selected shares is indicated in column header. 
[[File:MatSouscription_Count.jpg]]
The first number indicates the share count in the sample before modification, the second the share count after change. 

'''Remark :''' Creating a new subscription is not allowed through this interface.
The [[File:MatSouscription_New.jpg]] button allows you to request the creation of a new subscription.
Information needed to create the subscription can be entered in the new window.
 [[File:MatSouscription_NewAbont.jpg||800px left]] 
These data are sent by mail to SDI who will configure the new subscription. Once created, the subscription becomes available in the web interface. You are then able to amend the sample and the mailing list.
 
 

The details of the distribution (file type, transmission mode, frequency) and the list of recipients can be obtained by clicking the button[[File:MatSouscription_Glass.jpg]]
 [[File:MatSouscription_DissDetails.jpg|800px]] 
This screen allows you to add and remove addresses for mail recipients.
 

= How to send documents to Fundsquare ? =

* Fundsquare is able to configure an FTP account (or sFTP) where you can upload your documents. Do not hesitate to '''[[How to contact us|contact us ]]'''. to obtain yout connection parameters. Depending on requirements, this account may have different subdirectories depending on the type of shipment:
** Lib : to upload the Fundsquare library,
** Regmat : to send us registration/distribution matrices
** …

* Files submitted must comply with the Fundsquare naming convention :
[[File:Nomenclature_Finesti.jpg]]

{| border="1" cellpadding="5"
! Start
! End
! Remark
|-
| 1 || 6 || Document type
|-
| 8 || 17 || Document reference date
|-
| 19 || 20 || Document ISO2 language code
|-
| 22 || 23 || Document country ISO code if specific country (example : CH)
|-
| 25 || 35 || Document publication date
|-
| 36 || n || Free field with fund code or name
|-
! colspan = "3"| Particular case for Factsheets and KIIDs that require indexing on share class level :
|-
| 36 || 48 || ISIN Code
|-
| 48 || n || Free field with fund code or name
|-
|}

{| border="1" cellpadding="5"
! colspan = "2" | Possible document types
|-
| KIIDOC || Kiid
|-
| KIIUNP|| Unprotected Kiid
|-
| KIIUNP|| Protected Kiid
|-
| CPROSP || Full Prospectus
|-
| SPROSP || Simplified Prospectus
|-
| ADDPRO || Addendum
|-
| SUPPRO || Prospectus Supplement
|-
| ANNREP || Annual Report
|-
| SEMREP || Bi-annual Report
|-
| FACTSHT || Factsheet
|-
| MANREG || Management regulation
|-
| ARTINC || Article of incorporation
|-
| NOTLET || Notification letter
|-
| ATTREG || CSSF Attestation
|-
| PAYMCF || Confirmation of payment
|-
| MKPROV || Marketing provision
|-
| PAYAGA || Paying agent agreement
|-
| GTCDOC || General Terms and Confiitions of sale
|-
| POADOC || Power of Attorney
|-
| DSCERT || Self Certification declaration
|-
| TRCERT || Translation Certification
|-
| UPDDES || Update Description
|-
|}
Field separator is "-"

'''Examples :'''
{| border="1" cellpadding="5"
! Document type
! File name
|-
| KIID || KIIDOC-2011-02-01-EN-00-2011-02-01-IE0123456789-xxxxxxxxxxn.pdf
|-
| Prospectus || CPROSP-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Addendum || ADDPRO-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Annual Report || ANNREP-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Factsheet || FACSHT-2011-02-01-EN-00-2011-02-01-IE0123456789-xxxxxxxxxxn.pdf
|-
|}

At the same deposit files, documents must be grouped in a single zip file, named as: 
[[File:Nomenclature_Finesti_Package.jpg]]

* KIIDOC : type of document (KIIDOC,
* 20110405091420 : timestamp
* DIS : processus type
** DIS = distribution
** REG = registration
** NOT = notification
** UPD = mise à jour
** LIB = private librairy
* xxxxxxxxxxn : customer reference
* xxxxxxxxxxn : fund reference

When the package has been processed, an acknowledgment file "Suivi.xls" can be sent automatically:
[[File:Suivi.jpg]]
 

= What additionnal information to send to Fundsquare ? =

To be able to publish / disseminate documents correctly, including Kiids, Fundsquare need to have a number of matrices :

* '''Registration and distribution matrices:''' ''in wich country is this share registrated/distributed'' ? For the initial load, the SDI cis able to provide a registration / distribution matrix in Excel format. It is also possible to provide this information via a CSV file, feel free to contact the SDI to obtain the structure of this file.

[[File:matrice2.png| left]] 
Maintenance of the registration/distribution matrix can be performed online through the '''[[E-file_Light_EN#matrix_EN|web]]'''. provided by Fundsquare.
'''Regular''' update of these status is essential to ensure '''proper''' operation of the entire application.
 

* '''Country / Language matrix :''' ''what are the languages accepted by country ?'' To transmitt packages to foreign authorities, the Fundsquare white labeling service and distribution of documents, Fundsquare needs to know the list of the languages allowed by country. To this end Fundsquare can provide a default list, customization to suit your needs is possible. Do not hesitate to contact your CRM for any need about it.
 
* '''Subscription matrix :''' ''who should receive wich document ?'' The subscription matrix allows you to group recipients per mailing list, and to associate a list of funds / sub-funds / shares. The initial load of the matrix is performed using an Excel file provided by the SDI.
[[File:matrice.png| left]] 
Maintenance of the subscription matrix can be performed online through the '''[[E-file_Light_EN#souscription_EN|web]]''' application provided by Fundsquare.
 



= Common Problems =

== Version Number ==

The E-File Light applications are web applications. It is possible that the cache of your web browser has kept a version that is no longer up to date.

The version number stands on the bottom left corner of the connection screen :
 
[[File:NumVersion.JPG|800 px]] 

Feel free to '''[[How to contact us|contact us ]]'''. to know the latest version number. 

In case of any problem it might be relevant to clean the cache '''[[E-file_Light_EN#Clear the Browser cache|clean the cache]]'''. of your Internet browser. 

== Clear the Browser cache ==

Clear the cache of your browser will help you in the resolution related to the problem with the ''refresh''

=== Internet Explorer ===
[[File:IE_cache.jpg| left]]

First step, open the ''settings'' dialog :

''In IE > Tools > Internet Options ''

 

1. Select the tab '''general'''

2. Click on '''settings'''

3. Check the box '''Temporary internet file''' (and only this one)

4. Click on '''Delete''' to empty the cache.

 

=== Firefox ===

[[File:FF_cache.jpg| left]]

First step, open the dialog box ''clear history'':

''Firefox > Tools > Clear recent history''

1. Change the value of the fiels '''time range to clear'''

2. into '''Everything'''

3. Display all the details

4. Select only '''cache''' as shown

5. Click on '''Delete''' to empty the cache.

 

=== Google Chrome ===
'''First step''': Open the '''menu''' to clear the browsing data
 
[[File:chrome_cache_option.jpg|left]]
 
1. In the option menu ('''key''' or '''3 bars''')

2. Click on '''Tools'''

3. Select '''Clear browsing data...'''

NB : one other way to access this page is using the shortcut : 
"ctrl" + "shift" + "del"

<div style='clear:both'></div>
'''Second step''': empty the cache

[[File:chrome_cache_clear.jpg|left]]
 
1. In the dropdown list '''Obliterate the following items from:'''

2. Choose''' the beginning of time'''

3. Select only '''Empty the cache''' as shown

4. Click on '''Clear browsing data''' to empty the cache

[[Category: FAQ e-file]]

User: 1 revision: Ajout_Comm__2604

2013-05-07T08:56:04Z

1 revision: Ajout_Comm__2604

← Older revision	Revision as of 08:56, 7 May 2013
(No difference)

User: /* Document Management */

2013-04-23T06:53:57Z

Document Management

New page

<div style="text-align: right; direction: ltr; margin-left: 1em;">[[E-file Light|Accéder à la version française]] [[File:french.jpg|Accéder à la version française|link=E-file Light]]</div>

= Introduction =

The Luxembourg Stock Exchange provides you with several applications described below 
These tools form the solution called E-File Light. 

This page will be frequently updated in order to show you the list of the most frequently encountered errors 

We do advise you to consul our [https://www.e-file.lu/contenu/aide/EN/EfileLight/NotifUcits4/contexte/ help section] related to this subject. 

= Subscription to our services =

For more information about this, or to complement your features, the CRM team is at your reachable by phone or e-mail, do not hesitate to '''[[How_to_contact_us|contact]]'''.

= The different modules =

 

== Notification Tool ==

[[File:notif.png| left | link=#notif]] 
The Notification Tool is used to create notification package to be sent to the CSSF. 

[https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works. 
 

After choosing your funds, you go to the second step of the application that allows you to select the countries to which the packages will be sent and the shares you want to notify 
[[File:notif.JPG| link=#notif]] 
 
The third step is the management of documents. By uploading files from your file system or from the Finesti Library, you will be able to fill your packages with the documents required by the CSSF. 
 

[[File:Notif02.JPG| link=#notif]] 
 
 

The last step of a notification consists in completing and signing the notification letter via the fourth tab "Notification Letter and transmission". 

[[File:Notif_Etape4.JPG| link=#notif]] 
 
 

[https://www.e-file.lu/contenu/aide/EN/EfileLight/NotifUcits4/ The online help section ] is available for more information. 
 

 

== Registration and Distribution Matrix ==

[[File:matrice2.png| left]] 

This application allows you to set status to your share-classes in order to share some information with other professionals of the Fund industry. 
[https://www.e-file.lu/videos/UCITSIV_EN_Matrix.htm A video tutorial] show you how it works. 

There are two distinct workflows: 
[[File:Matrice.JPG]]

The registration workflow : Has my fund been registered with the European authorities? Is it being registered? 
The distribution workflow : Is my fund being distributed? In which countries? 
 
 

The GUI allows you to set your status to the share-classes and to validate these changes : 
[[File:Matrice2.JPG]] 

The [https://www.e-file.lu/contenu/aide/EN/EfileLight/matriceDistribution/ online help section] is available for more information. 



== Dashboard ==

[[File:tabBord.png| left]] 

The "Dashboard" module allows you to access various reports to facilitate your daily work on the platform e-file. 
[https://www.e-file.lu/videos/UCITS_IV_EN_Dashboard.htm A video tutorial]show you how it works 

 
 
 
Several reports are available such as :
* a state of all the information of your funds held by the CSSF and Finesti
* a report listing of the documents you have sent to Finesti
* a detailed view of the KIID of your funds

[[File:Dashboard.JPG]]

 

[[File:Warning.bmp| left]] The generation of some reports may take several minutes.

 
 
 
 

[https://www.e-file.lu/contenu/aide/FR/EfileLight/dashboard/ The online help section ] is available for more information. 
 



== Document Management ==

[[File:gestDoc.png| left]] 
Document Management allows you to consult the list of documents stored in your Finesti library. 
[https://www.e-file.lu/videos/DocumentManagement.htm A video tutorial]show you how it works 

 
 
==== Document Management ====
 
[[File:GestDoc.JPG]]

You can then create packages of documents to be sent to foreign authorities by moving them in the '''Transmission''' basket. 
For the packages to be transmitted to the CSSF you must then send them securely with the Sending Service ([[Sending_Service#Automating_process_for_KIID_packages|either automatically]] or by dropping the .zip file manually in the proper directory). 
Moreover should you want to display a document on the Finesti portal, you just have to move it into the '''Publication''' basket. 

==== Consolidated View ====
 
It is possible to drop documents to the "Transmission" basket, or even send them directly to the authorities in a faster way through the tab ''Consolidated View''. 
This tab disclose the list of your funds and works the same way as the Finesti Suggestions. It lists the documents that can be submitted to the authorities. 

[[File:GestDoc2.JPG]] 
Cells in the table shows you the number of suggested documents (/) and the number of documents already dropped in the basket. You can perform the following actions : 
1. Select all documents for one fund and one country
2. Select all documents for a fund
3. Select all documents for a country
4. Select all documents for all countries and for all funds.

Once documents are selected, you can :
- Prepare the selected documents : all selected documents are dropped in the "Tranmission to Authorities" basket
- Ask for transmission : all documents already dropped in the basket are sent
- Prepare and ask for transmission : all the documents suggested and prepared are sent

 
==== Documents with Indexation Errors ====
 
This tab of the Document Management allows you to correct the Indexation Errors. 
By simply selecting one or more documents from the list, you can delete them or correct their indexation: 
[[File:GestDoc3_EN.JPG]] 



== Report Generation ==

[[File:gestRap.png| left]] 
The tool "Report Generation" will allow you to generate XML files to send to the
[http://www.bcl.lu/en/reporting/index.html BCL] for the reporting '''2011/8''' made by the Issuing Companies.
 
 
 
 

The first tab defines the '''Header''' of your report. You can enter the following data:
* End month date
* Closing date
* Currency
* Reporter type
* Reporter code
* Declarant type
* Declarant code

[[File:GestRapport_Tab1.JPG]] 

The second tab will allow you to add information for '''Assets''' : 
[[File:GestRapport_Tab2.JPG]] 
The last on is used to add data fot '''Liabilities''' : 
[[File:GestRapport_Tab3.JPG]] 

At any time it is possible for you to generate your report in XLS or XML format. 
XML files may be sent to the BCL via '''[[Encryption Module|E-File]]'''. or via the '''[[Sending Service|Sending Service]]'''.. 
 

 
 

== Dissemination setup ==

[[File:matrice.png| left]] 

The initial configuration of a dissemination "contract" is performed by the SDI. Once the contract has been set up, this web interface allows you to change the list of recipients, the dissemination samples, to request the creation of new subscriptions.

[https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works. 
 

Your dissemination contract list appears when the application is launched : 
[[File:MatSouscription1.jpg]]
 

Click the [[File:MatSouscription_Edit.jpg]] button to obtain the configuration detail: 
[[File:MatSouscriptionGlobal.jpg]]
 
For a given contract it is possible to show all funds or select by promotor / fund / sub-fund / share-class.
The different distribution subscriptions that make up this distribution contract are presented in column.

The 'Global' tag, shows the configuration on fund level, click the [[File: MatSouscription_Detail.jpg]] button to enter on sub-fund, share class level.

For each row in the table, the screen shows whether the instrument belongs or not to the subscription.
The different appearances of the box represent the different selection modes:
* [[File:MatSouscription_NotSelected.jpg]] : This instrument does not belong to this subscription
* [[File:MatSouscription_Select.jpg]] : This instrument is selected for this subscription
* [[File:MatSouscription_Parent.jpg]] : This instrument belongs to this subscription through inheritance
* [[File:MatSouscription_Partial.jpg]]: This instrument belongs partly to the diffusion (eg not all share the same compartment)
* [[File:MatSouscription_Modif.jpg]]: in case of change of a sample, the modified cells are outlined in orange
 
The count of selected shares is indicated in column header. 
[[File:MatSouscription_Count.jpg]]
The first number indicates the share count in the sample before modification, the second the share count after change. 

'''Remark :''' Creating a new subscription is not allowed through this interface.
The [[File:MatSouscription_New.jpg]] button allows you to request the creation of a new subscription.
Information needed to create the subscription can be entered in the new window.
 [[File:MatSouscription_NewAbont.jpg| left]]
These data are sent by mail to SDI who will configure the new subscription. Once created, the subscription becomes available in the web interface. You are then able to amend the sample and the mailing list.
 
 

The details of the distribution (file type, transmission mode, frequency) and the list of recipients can be obtained by clicking the button[[File:MatSouscription_Glass.jpg]]
[[File:MatSouscription_DissDetails.jpg]] 
This screen allows you to add and remove addresses for mail recipients.
 

= How to send documents to Finesti? =

* Finesti is able to configure an FTP account (or sFTP) where you can upload your documents. Do not hesitate to '''[[How to contact us|contact us ]]'''. to obtain yout connection parameters. Depending on requirements, this account may have different subdirectories depending on the type of shipment:
** Lib : to upload the Finesti library,
** Regmat : to send us registration/distribution matrices
** …

* Files submitted must comply with the Finesti naming convention :
[[File:Nomenclature_Finesti.jpg]]

{| border="1" cellpadding="5"
| bgcolor="#ff940a" | Start|| bgcolor="#ff940a" | End|| bgcolor="#ff940a" | Remark
|-
| 1 || 6 || Document type
|-
| 8 || 17 || Document reference date
|-
| 19 || 20 || Document ISO2 language code
|-
| 22 || 23 || Document country ISO code if specific country (example : CH)
|-
| 25 || 35 || Document publication date
|-
| 36 || n || Free field with fund code or name
|-
| bgcolor="#ff940a" | || bgcolor="#ff940a" | || bgcolor="#ff940a" | Particular case for Factsheets and KIIDs that require indexing on share class level :
|-
| 36 || 48 || ISIN Code
|-
| 48 || n || Free field with fund code or name
|-
|}

{| border="1" cellpadding="5"
| bgcolor="#ff940a" | || bgcolor="#ff940a" | Possible document types
|-
| KIIDOC || Kiid
|-
| KIIUNP|| Unprotected Kiid
|-
| KIIUNP|| Protected Kiid
|-
| CPROSP || Full Prospectus
|-
| SPROSP || Simplified Prospectus
|-
| ADDPRO || Addendum
|-
| SUPPRO || Prospectus Supplement
|-
| ANNREP || Annual Report
|-
| SEMREP || Bi-annual Report
|-
| FACTSHT || Factsheet
|-
| MANREG || Management regulation
|-
| ARTINC || Article of incorporation
|-
| NOTLET || Notification letter
|-
| ATTREG || CSSF Attestation
|-
| PAYMCF || Confirmation of payment
|-
| MKPROV || Marketing provision
|-
| PAYAGA || Paying agent agreement
|-
| GTCDOC || General Terms and Confiitions of sale
|-
| POADOC || Power of Attorney
|-
| DSCERT || Self Certification declaration
|-
| TRCERT || Translation Certification
|-
| UPDDES || Update Description
|-
|}
Field separator is "-"

'''Examples :'''
{| border="1" cellpadding="5"
| bgcolor="#ff940a" | Document type|| bgcolor="#ff940a" | File name
|-
| KIID || KIIDOC-2011-02-01-EN-00-2011-02-01-IE0123456789-xxxxxxxxxxn.pdf
|-
| Prospectus || CPROSP-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Addendum || ADDPRO-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Annual Report || ANNREP-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Factsheet || FACSHT-2011-02-01-EN-00-2011-02-01-IE0123456789-xxxxxxxxxxn.pdf
|-
|}

At the same deposit files, documents must be grouped in a single zip file, named as: 
[[File:Nomenclature_Finesti_Package.jpg]]

* KIIDOC : type of document (KIIDOC,
* 20110405091420 : timestamp
* DIS : processus type
** DIS = distribution
** REG = registration
** NOT = notification
** UPD = mise à jour
** LIB = private librairy
* xxxxxxxxxxn : customer reference
* xxxxxxxxxxn : fund reference

When the package has been processed, an acknowledgment file "Suivi.xls" can be sent automatically:
[[File:Suivi.jpg]]
 

= What additionnal information to send to Finesti ? =

To be able to publish / disseminate documents correctly, including Kiids, Finesti need to have a number of matrices :

* '''Registration and distribution matrices:''' ''in wich country is this share registrated/distributed'' ? For the initial load, the SDI cis able to provide a registration / distribution matrix in Excel format. It is also possible to provide this information via a CSV file, feel free to contact the SDI to obtain the structure of this file.

[[File:matrice2.png| left]] 
Maintenance of the registration/distribution matrix can be performed online through the '''[[E-file_Light_EN#matrix_EN|web]]'''. provided by Finesti.
'''Regular''' update of these status is essential to ensure '''proper''' operation of the entire application.
 

* '''Country / Language matrix :''' ''what are the languages accepted by country ?'' To transmitt packages to foreign authorities, the Finesti white labeling service and distribution of documents, Finesti needs to know the list of the languages allowed by country. To this end Finesti can provide a default list, customization to suit your needs is possible. Do not hesitate to contact your CRM for any need about it.
 
* '''Subscription matrix :''' ''who should receive wich document ?'' The subscription matrix allows you to group recipients per mailing list, and to associate a list of funds / sub-funds / shares. The initial load of the matrix is performed using an Excel file provided by the SDI.
[[File:matrice.png| left]] 
Maintenance of the subscription matrix can be performed online through the '''[[E-file_Light_EN#souscription_EN|web]]''' application provided by Finesti.
 



= Common Problems =

== Version Number ==

The E-File Light applications are web applications. It is possible that the cache of your web browser has kept a version that is no longer up to date.

The version number stands on the bottom left corner of the connection screen :
[[File:NumVersion.JPG]] 

Feel free to '''[[How to contact us|contact us ]]'''. to know the latest version number. 

In case of any problem it might be relevant to clean the cache '''[[E-file_Light_EN#Clear the Browser cache|clean the cache]]'''. of your Internet browser. 

== Clear the Browser cache ==

Clear the cache of your browser will help you in the resolution related to the problem with the ''refresh''

=== Internet Explorer ===
[[File:IE_cache.jpg| left]]

First step, open the ''settings'' dialog :

''In IE > Tools > Internet Options ''

 

1. Select the tab '''general'''

2. Click on '''settings'''

3. Check the box '''Temporary internet file''' (and only this one)

4. Click on '''Delete''' to empty the cache.

 

=== Firefox ===

[[File:FF_cache.jpg| left]]

First step, open the dialog box ''clear history'':

''Firefox > Tools > Clear recent history''

1. Change the value of the fiels '''time range to clear'''

2. into '''Everything'''

3. Display all the details

4. Select only '''cache''' as shown

5. Click on '''Delete''' to empty the cache.

 

=== Google Chrome ===
'''First step''': Open the '''menu''' to clear the browsing data
 
[[File:chrome_cache_option.jpg|left]]
 
1. In the option menu ('''key''' or '''3 bars''')

2. Click on '''Tools'''

3. Select '''Clear browsing data...'''

NB : one other way to access this page is using the shortcut : 
"ctrl" + "shift" + "del"

<div style='clear:both'></div>
'''Second step''': empty the cache

[[File:chrome_cache_clear.jpg|left]]
 
1. In the dropdown list '''Obliterate the following items from:'''

2. Choose''' the beginning of time'''

3. Select only '''Empty the cache''' as shown

4. Click on '''Clear browsing data''' to empty the cache

[[Category: FAQ e-file]]

User: /* Dissemination setup */

2013-04-12T15:44:01Z

Dissemination setup

← Older revision		Revision as of 15:44, 12 April 2013
Line 188:		Line 188:
	The initial configuration of a dissemination "contract" is performed by the SDI. Once the contract has been set up, this web interface allows you to change the list of recipients, the dissemination samples, to request the creation of new subscriptions.		The initial configuration of a dissemination "contract" is performed by the SDI. Once the contract has been set up, this web interface allows you to change the list of recipients, the dissemination samples, to request the creation of new subscriptions.

			[https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works.<br>
	<br style="clear:both;" /><br>		<br style="clear:both;" /><br>

User: 1 revision: -

2013-03-25T09:58:06Z

1 revision: -

New page

<div style="text-align: right; direction: ltr; margin-left: 1em;">[[E-file Light|Accéder à la version française]] [[File:french.jpg|Accéder à la version française|link=E-file Light]]</div>

= Introduction =

The Luxembourg Stock Exchange provides you with several applications described below 
These tools form the solution called E-File Light. 

This page will be frequently updated in order to show you the list of the most frequently encountered errors 

We do advise you to consul our [https://www.e-file.lu/contenu/aide/EN/EfileLight/NotifUcits4/contexte/ help section] related to this subject. 

= Subscription to our services =

For more information about this, or to complement your features, the CRM team is at your reachable by phone or e-mail, do not hesitate to '''[[How_to_contact_us|contact]]'''.

= The different modules =

 

== Notification Tool ==

[[File:notif.png| left | link=#notif]] 
The Notification Tool is used to create notification package to be sent to the CSSF. 

[https://www.e-file.lu/videos/UCITS_IV_EN.htm A video tutorial] show you how it works. 
 

After choosing your funds, you go to the second step of the application that allows you to select the countries to which the packages will be sent and the shares you want to notify 
[[File:notif.JPG| link=#notif]] 
 
The third step is the management of documents. By uploading files from your file system or from the Finesti Library, you will be able to fill your packages with the documents required by the CSSF. 
 

[[File:Notif02.JPG| link=#notif]] 
 
 

The last step of a notification consists in completing and signing the notification letter via the fourth tab "Notification Letter and transmission". 

[[File:Notif_Etape4.JPG| link=#notif]] 
 
 

[https://www.e-file.lu/contenu/aide/EN/EfileLight/NotifUcits4/ The online help section ] is available for more information. 
 

 

== Registration and Distribution Matrix ==

[[File:matrice2.png| left]] 

This application allows you to set status to your share-classes in order to share some information with other professionals of the Fund industry. 
[https://www.e-file.lu/videos/UCITSIV_EN_Matrix.htm A video tutorial] show you how it works. 

There are two distinct workflows: 
[[File:Matrice.JPG]]

The registration workflow : Has my fund been registered with the European authorities? Is it being registered? 
The distribution workflow : Is my fund being distributed? In which countries? 
 
 

The GUI allows you to set your status to the share-classes and to validate these changes : 
[[File:Matrice2.JPG]] 

The [https://www.e-file.lu/contenu/aide/EN/EfileLight/matriceDistribution/ online help section] is available for more information. 



== Dashboard ==

[[File:tabBord.png| left]] 

The "Dashboard" module allows you to access various reports to facilitate your daily work on the platform e-file. 
[https://www.e-file.lu/videos/UCITS_IV_EN_Dashboard.htm A video tutorial]show you how it works 

 
 
 
Several reports are available such as :
* a state of all the information of your funds held by the CSSF and Finesti
* a report listing of the documents you have sent to Finesti
* a detailed view of the KIID of your funds

[[File:Dashboard.JPG]]

 

[[File:Warning.bmp| left]] The generation of some reports may take several minutes.

 
 
 
 

[https://www.e-file.lu/contenu/aide/FR/EfileLight/dashboard/ The online help section ] is available for more information. 
 



== Document Management ==

[[File:gestDoc.png| left]] 
Document Management allows you to consult the list of documents stored in your Finesti library. 
[https://www.e-file.lu/videos/DocumentManagement.htm A video tutorial]show you how it works 

 
 
==== Document Management ====
 
[[File:GestDoc.JPG]]

You can then create packages of documents to be sent to foreign authorities by moving them in the '''Transmission''' basket. 
Moreover should you want to display a document on the Finesti portal, you just have to move it into the '''Publication''' basket. 

==== Consolidated View ====
 
It is possible to drop documents to the "Transmission" basket, or even send them directly to the authorities in a faster way through the tab ''Consolidated View''. 
This tab disclose the list of your funds and works the same way as the Finesti Suggestions. It lists the documents that can be submitted to the authorities. 

[[File:GestDoc2.JPG]] 
Cells in the table shows you the number of suggested documents (/) and the number of documents already dropped in the basket. You can perform the following actions : 
1. Select all documents for one fund and one country
2. Select all documents for a fund
3. Select all documents for a country
4. Select all documents for all countries and for all funds.

Once documents are selected, you can :
- Prepare the selected documents : all selected documents are dropped in the "Tranmission to Authorities" basket
- Ask for transmission : all documents already dropped in the basket are sent
- Prepare and ask for transmission : all the documents suggested and prepared are sent

 
==== Documents with Indexation Errors ====
 
This tab of the Document Management allows you to correct the Indexation Errors. 
By simply selecting one or more documents from the list, you can delete them or correct their indexation: 
[[File:GestDoc3_EN.JPG]] 



== Report Generation ==

[[File:gestRap.png| left]] 
The tool "Report Generation" will allow you to generate XML files to send to the
[http://www.bcl.lu/en/reporting/index.html BCL] for the reporting '''2011/8''' made by the Issuing Companies.
 
 
 
 

The first tab defines the '''Header''' of your report. You can enter the following data:
* End month date
* Closing date
* Currency
* Reporter type
* Reporter code
* Declarant type
* Declarant code

[[File:GestRapport_Tab1.JPG]] 

The second tab will allow you to add information for '''Assets''' : 
[[File:GestRapport_Tab2.JPG]] 
The last on is used to add data fot '''Liabilities''' : 
[[File:GestRapport_Tab3.JPG]] 

At any time it is possible for you to generate your report in XLS or XML format. 
XML files may be sent to the BCL via '''[[Encryption Module|E-File]]'''. or via the '''[[Sending Service|Sending Service]]'''.. 
 

 
 

== Dissemination setup ==

[[File:matrice.png| left]] 

The initial configuration of a dissemination "contract" is performed by the SDI. Once the contract has been set up, this web interface allows you to change the list of recipients, the dissemination samples, to request the creation of new subscriptions.

 

Your dissemination contract list appears when the application is launched : 
[[File:MatSouscription1.jpg]]
 

Click the [[File:MatSouscription_Edit.jpg]] button to obtain the configuration detail: 
[[File:MatSouscriptionGlobal.jpg]]
 
For a given contract it is possible to show all funds or select by promotor / fund / sub-fund / share-class.
The different distribution subscriptions that make up this distribution contract are presented in column.

The 'Global' tag, shows the configuration on fund level, click the [[File: MatSouscription_Detail.jpg]] button to enter on sub-fund, share class level.

For each row in the table, the screen shows whether the instrument belongs or not to the subscription.
The different appearances of the box represent the different selection modes:
* [[File:MatSouscription_NotSelected.jpg]] : This instrument does not belong to this subscription
* [[File:MatSouscription_Select.jpg]] : This instrument is selected for this subscription
* [[File:MatSouscription_Parent.jpg]] : This instrument belongs to this subscription through inheritance
* [[File:MatSouscription_Partial.jpg]]: This instrument belongs partly to the diffusion (eg not all share the same compartment)
* [[File:MatSouscription_Modif.jpg]]: in case of change of a sample, the modified cells are outlined in orange
 
The count of selected shares is indicated in column header. 
[[File:MatSouscription_Count.jpg]]
The first number indicates the share count in the sample before modification, the second the share count after change. 

'''Remark :''' Creating a new subscription is not allowed through this interface.
The [[File:MatSouscription_New.jpg]] button allows you to request the creation of a new subscription.
Information needed to create the subscription can be entered in the new window.
 [[File:MatSouscription_NewAbont.jpg| left]]
These data are sent by mail to SDI who will configure the new subscription. Once created, the subscription becomes available in the web interface. You are then able to amend the sample and the mailing list.
 
 

The details of the distribution (file type, transmission mode, frequency) and the list of recipients can be obtained by clicking the button[[File:MatSouscription_Glass.jpg]]
[[File:MatSouscription_DissDetails.jpg]] 
This screen allows you to add and remove addresses for mail recipients.
 

= How to send documents to Finesti? =

* Finesti is able to configure an FTP account (or sFTP) where you can upload your documents. Do not hesitate to '''[[How to contact us|contact us ]]'''. to obtain yout connection parameters. Depending on requirements, this account may have different subdirectories depending on the type of shipment:
** Lib : to upload the Finesti library,
** Regmat : to send us registration/distribution matrices
** …

* Files submitted must comply with the Finesti naming convention :
[[File:Nomenclature_Finesti.jpg]]

{| border="1" cellpadding="5"
| bgcolor="#ff940a" | Start|| bgcolor="#ff940a" | End|| bgcolor="#ff940a" | Remark
|-
| 1 || 6 || Document type
|-
| 8 || 17 || Document reference date
|-
| 19 || 20 || Document ISO2 language code
|-
| 22 || 23 || Document country ISO code if specific country (example : CH)
|-
| 25 || 35 || Document publication date
|-
| 36 || n || Free field with fund code or name
|-
| bgcolor="#ff940a" | || bgcolor="#ff940a" | || bgcolor="#ff940a" | Particular case for Factsheets and KIIDs that require indexing on share class level :
|-
| 36 || 48 || ISIN Code
|-
| 48 || n || Free field with fund code or name
|-
|}

{| border="1" cellpadding="5"
| bgcolor="#ff940a" | || bgcolor="#ff940a" | Possible document types
|-
| KIIDOC || Kiid
|-
| KIIUNP|| Unprotected Kiid
|-
| KIIUNP|| Protected Kiid
|-
| CPROSP || Full Prospectus
|-
| SPROSP || Simplified Prospectus
|-
| ADDPRO || Addendum
|-
| SUPPRO || Prospectus Supplement
|-
| ANNREP || Annual Report
|-
| SEMREP || Bi-annual Report
|-
| FACTSHT || Factsheet
|-
| MANREG || Management regulation
|-
| ARTINC || Article of incorporation
|-
| NOTLET || Notification letter
|-
| ATTREG || CSSF Attestation
|-
| PAYMCF || Confirmation of payment
|-
| MKPROV || Marketing provision
|-
| PAYAGA || Paying agent agreement
|-
| GTCDOC || General Terms and Confiitions of sale
|-
| POADOC || Power of Attorney
|-
| DSCERT || Self Certification declaration
|-
| TRCERT || Translation Certification
|-
| UPDDES || Update Description
|-
|}
Field separator is "-"

'''Examples :'''
{| border="1" cellpadding="5"
| bgcolor="#ff940a" | Document type|| bgcolor="#ff940a" | File name
|-
| KIID || KIIDOC-2011-02-01-EN-00-2011-02-01-IE0123456789-xxxxxxxxxxn.pdf
|-
| Prospectus || CPROSP-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Addendum || ADDPRO-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Annual Report || ANNREP-2010-09-01-FR-00-2011-02-01-xxxxxxxxxxn.pdf
|-
| Factsheet || FACSHT-2011-02-01-EN-00-2011-02-01-IE0123456789-xxxxxxxxxxn.pdf
|-
|}

At the same deposit files, documents must be grouped in a single zip file, named as: 
[[File:Nomenclature_Finesti_Package.jpg]]

* KIIDOC : type of document (KIIDOC,
* 20110405091420 : timestamp
* DIS : processus type
** DIS = distribution
** REG = registration
** NOT = notification
** UPD = mise à jour
** LIB = private librairy
* xxxxxxxxxxn : customer reference
* xxxxxxxxxxn : fund reference

When the package has been processed, an acknowledgment file "Suivi.xls" can be sent automatically:
[[File:Suivi.jpg]]
 

= What additionnal information to send to Finesti ? =

To be able to publish / disseminate documents correctly, including Kiids, Finesti need to have a number of matrices :

* '''Registration and distribution matrices:''' ''in wich country is this share registrated/distributed'' ? For the initial load, the SDI cis able to provide a registration / distribution matrix in Excel format. It is also possible to provide this information via a CSV file, feel free to contact the SDI to obtain the structure of this file.

[[File:matrice2.png| left]] 
Maintenance of the registration/distribution matrix can be performed online through the '''[[E-file_Light_EN#matrix_EN|web]]'''. provided by Finesti.
'''Regular''' update of these status is essential to ensure '''proper''' operation of the entire application.
 

* '''Country / Language matrix :''' ''what are the languages accepted by country ?'' To transmitt packages to foreign authorities, the Finesti white labeling service and distribution of documents, Finesti needs to know the list of the languages allowed by country. To this end Finesti can provide a default list, customization to suit your needs is possible. Do not hesitate to contact your CRM for any need about it.
 
* '''Subscription matrix :''' ''who should receive wich document ?'' The subscription matrix allows you to group recipients per mailing list, and to associate a list of funds / sub-funds / shares. The initial load of the matrix is performed using an Excel file provided by the SDI.
[[File:matrice.png| left]] 
Maintenance of the subscription matrix can be performed online through the '''[[E-file_Light_EN#souscription_EN|web]]''' application provided by Finesti.
 



= Common Problems =

== Version Number ==

The E-File Light applications are web applications. It is possible that the cache of your web browser has kept a version that is no longer up to date.

The version number stands on the bottom left corner of the connection screen :
[[File:NumVersion.JPG]] 

Feel free to '''[[How to contact us|contact us ]]'''. to know the latest version number. 

In case of any problem it might be relevant to clean the cache '''[[E-file_Light_EN#Clear the Browser cache|clean the cache]]'''. of your Internet browser. 

== Clear the Browser cache ==

Clear the cache of your browser will help you in the resolution related to the problem with the ''refresh''

=== Internet Explorer ===
[[File:IE_cache.jpg| left]]

First step, open the ''settings'' dialog :

''In IE > Tools > Internet Options ''

 

1. Select the tab '''general'''

2. Click on '''settings'''

3. Check the box '''Temporary internet file''' (and only this one)

4. Click on '''Delete''' to empty the cache.

 

=== Firefox ===

[[File:FF_cache.jpg| left]]

First step, open the dialog box ''clear history'':

''Firefox > Tools > Clear recent history''

1. Change the value of the fiels '''time range to clear'''

2. into '''Everything'''

3. Display all the details

4. Select only '''cache''' as shown

5. Click on '''Delete''' to empty the cache.

 

=== Google Chrome ===
'''First step''': Open the '''menu''' to clear the browsing data
 
[[File:chrome_cache_option.jpg|left]]
 
1. In the option menu ('''key''' or '''3 bars''')

2. Click on '''Tools'''

3. Select '''Clear browsing data...'''

NB : one other way to access this page is using the shortcut : 
"ctrl" + "shift" + "del"

<div style='clear:both'></div>
'''Second step''': empty the cache

[[File:chrome_cache_clear.jpg|left]]
 
1. In the dropdown list '''Obliterate the following items from:'''

2. Choose''' the beginning of time'''

3. Select only '''Empty the cache''' as shown

4. Click on '''Clear browsing data''' to empty the cache

[[Category: FAQ e-file]]

User: 1 revision

2013-03-04T14:05:36Z

1 revision

New page